Charle is an award-winning ecommerce agency and a team of digital experts, offices based in London, who partner with ambitious DTC brands across the globe to design, develop, optimise & grow ecommerce brands with growth focused services.
Our Services
Ecommerce design & development
Ecommerce design & development
Ecommerce design & development
Ecommerce design & development
Ecommerce growth retainer
Ecommerce design & development
Cambridge Satchel
Our ecommerce agency experience spans world-leading brands to ambitious start-ups, to deliver outstanding design, technical expertise, SEO and email marketing services all with a commercially-centred strategy. We craft the very best designs and build leverage by leveraging the power of Shopify Plus technology to deliver outstanding online experiences to your customers. Beyond the build of new, or existing, online stores we support brands to continue growing with our on-site CRO services, email marketing and SEO. We have a wealth of experience across a multitude of sectors, and business sizes and pride our people-first values in the way we work as a team and with our clients.
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Candy Kittens
We also support ecommerce merchants to grow their existing stores by leveraging the power of email marketing, organic traffic with SEO and improving on-site experiences with our commercially driven CRO strategies. Our CRO-focussed memberships work iteratively, to improve your store over time, using split A/B testing and data analysis to understand winning experiences. Our SEO services optimise the content of your store to maximise traffic potential. Whilst influencing customers to keep on coming back with our email and SMS marketing strategies. We segment customers and target buyers at exactly the right moment in their purchase journey to give the highest chance of both conversions and ROI from retention marketing. Our multi-disciplinary team can support your next phase of CRO, SEO and email / SMS retention marketing.
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Billionaire Boys Club
Charle memberships offer an experienced ecommerce team to support your ecommerce store every month. Not only do our membership services offer day-to-day support but also monthly blocks of time to leverage the expertise of design, development and ecommerce strategy. Our memberships offer strategic roadmaps that focus on key KPIs to help your store continue to grow and optimise the performance of your traffic. Our membership support packages offer world-leading brands with ecommerce website designers, development, knowledge and advice. Combining data analytics, split A/B testing and CRO roadmaps we offer design and development services as part of a wider growth-focused strategy. Whether you're looking to maximise profits, optimise your store for desktop or mobile, implement digital marketing services into your market offering, advance mobile app development, or work towards a vision of your ecommerce potential, we are an ecommerce agency with experience that spans beyond 30 years.
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RNLI
Our dedicated UX creative web designers, craft unique ideas that push the boundaries of websites and allow your store to stand out from the competition. Following our competitor, retailers and data discovery audit, we produce wireframes prior to diving into the design itself to ensure the page layout maximises onsite engagement. We leverage our skills to embody the style of your branding, logo, graphics, assets & image whilst also considering the user flow and steps to the sale. We reduce clicks to checkout and optimise the buying experience for your customers with the very highest expectations of quality and attention to detail. From wireframing, prototyping and high-fidelity design production our design team delivers online experiences that maximise revenue whilst embodying your brand.
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Harbour Lifestyle
Our approach to developing online stores is governed by our wealth of experience and knowledge. We leverage the latest code frameworks, tools and approaches to deliver our projects & tasks to the highest quality. Experts in HTML, CSS, Javascript, Liquid & more, we're an ecommerce agency with technical experience. Optimised for speed, technical SEO and compliance, we are experienced in building themes and functionality from scratch, alternatively leveraging existing templates. We have a track record of building stores that ensure content management is used to use for anyone & everyone in your brand to easily make updates or changes. We have the information & process to deliver complex ecommerce solutions, continual innovation & top ecommerce apps to meet your business needs. Our ecommerce development team work closely with vigorous quality assurance to ensure our web design services are built with quality at the core. Our ecommerce development services bring the beauty of design to life to ensure your store will function and perform as a cutting-edge ecommerce website with an outstanding customer journey.
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111SKIN
We are an ecommerce specialist SEO agency, based in the UK offering search engine optimisation services to ambitious ecommerce brands. Our ecommerce SEO approach adopts a holistic and data-led strategy with well-informed expertise at the core. We combine the power of research, content marketing, technical optimisation, on-page & content, backlinks and relentless data information analysis; our way to deliver commercially driven results. Our strategies discover existing competition using the best technology & apps within the SEO industry to relish in data to structure all aspects of a campaign. With the use of powerful algorithmic tools, our SEO strategists can make edits to your store according to SEO feedback so that it can hit all necessary organic search KPIs. We also optimise the on-site customer experience to support our SEO strategies, Google wants to deliver high-quality results to searches. Our goals include ensuring your brand has a continued growing presence on major search engines whilst continually finding new opportunities without forgetting to keep user experience at the centre of our strategy.
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CleanCo
Charle Retain is centred around our email marketing agency services to deliver one strategic retention plan leveraging the knowledge & power of email marketing campaigns, SMS, loyalty & subscription strategies to maximise the lifetime value of your customers. We see many brands failing to leverage the power of email marketing to retain and keep customers coming back. Our team of retention marketers, formulate a bespoke approach around your business to increase the value one customer brings and in turn increase the ROI of your customer acquisition costs. We'll segment customers into tailored groups to send them exactly the right type of communication & information unique to their buying journey powered by intelligent marketing automation email flows. We supplement our email marketing strategies with SMS communication both campaigns and automated flows alongside integration to your wider business with other triggers such as subscription, if applicable, reviews & loyalty.
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Vollebak
We use logical strategic thinking with ecommerce experience to develop data-centric and focused campaigns for our brands. We review a range of competitors to build a specific breadth of knowledge and shape our content strategy and proposed on-site experience around traffic observed from web analytics, heat mapping and visitor recordings. Data points we consider include; engagement of visitors, product performance & purchase data. We also explore the acquisition of your audience & customers such as Google Search, Facebook, Meta, email marketing & wider social media marketing. We use industry benchmarks within your space to understand your performance to optimise KPIs for success such as rate of conversions & average order value. We also suggest qualitative customer feedback campaigns to gain first reviews of your customer's experience. We aim to maximise ROI & revenue compared with spending on PPC ads / online advertising alongside your team.
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Sunnamusk
We've supported many brands with international ecommerce strategies, to ensure you can deliver a local and tailored experience for customers wherever in the world they are shopping from. We have a wealth of experience in both multi-store and single-store international architecture leaving you in control of pricing, currency, geolocation and unique content per territory or region. Launch to Europe, France, Malaysia, Singapore, Philippines, South Africa, Canada, USA, United Kingdom, Australia or another country around the world with the power and opportunity of Shopify and Shopify Plus.
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Creative, Technical & Strategic
People-first & creative excellence, taking ecommerce businesses through transformative journeys.
Our Story
Leveraging the very best technical partners and software is vital to delivering your customers the very best on-site experience. We've partnered with world-leading technology providers to support our merchants in choosing the best technology for their businesses. From loyalty, reviews discounts, digital sales and merchandising to ERPs, PIMs and back-end integrations - our experience will help you make the very best choices online. Bring together the very best platforms with ecommerce marketing agencies that are integrated the best. We help brands choose the best partners but also provide custom web design integrations to maximise brand consistency to leverage our ecommerce skills for your store.
We are an e-commerce agency that has partnered with the best ecommerce marketing products in the industry. Whether you're in D2C or B2B commerce, we are a digital agency that can integrate improvements to elements of your business such as shipping, inventory, payments, selling in a range of countries, improving sales metrics, website design, social media integration, marketing strategy, reviews, CRO strategies, and more. There are a vast range of options to choose for to truly help sellers in any vertical take their store to the next level so be sure to get in touch to see how you can make a difference to your store using one of the best e-commerce agencies in the business.
We are an accredited expert Shopify agency we partner with brands to design, develop, launch, support and grow Shopify & Shopify Plus stores. We are a Shopify agency, ready when you are. Talk to our team about your project.
Get in touchCharleChats is a monthly ecommerce podcast that welcomes ecommerce brand leaders for very real, open and honest conversations.
Explore All Episodes
Episode 16 - March 2025
Episode 15 - February 2025
Episode 14 - December 2024
Episode 13 - November 2024
Episode 12 - August 2024
Episode 11 - July 2024
Episode 10 - June 2024
