Shopify Retainer | Shopify Design, Development, Optimisation & Support Retainer Services

Shopify Retainer Services for Support, Growth & Optimisation

Our retainer grows & supports Shopify & Shopify Plus stores for data-driven growth.

Monthly Shopify support services, access Shopify developers, designers, growth experts, and consultation when you need them every month.

Join our membership

Monthly Shopify support services: access Shopify developers, designers, growth experts, and strategy insights when you need them every month.

One membership retainer package, all our expert Shopify services, every month. Our membership offers Shopify support and optimisation services to help you grow and improve your Shopify or Shopify Plus store. Data, design, development, strategy delivered by a friendly and expert Shopify team.

Join our membership
Charle Retainer Grays Cricket Ecommerce
Shopify Retainer Service - 111Skin Case Study for Growth

Our Shopify retainer services gives you an expert Shopify team on hand for your business. Our retainer provides support & optimisation to grow your store.

Our monthly support retainer services provide an expert ecommerce team to Shopify and Shopify Plus store owners to help them grow whilst providing support & consultation month after month. Every membership is equipped with flexible hours that can be used across all of our services including development, design, technical support and strategic consultancy.

Whatever the size of your business we have a plan to meet your needs, all managed by our friendly expert Shopify team. Charle memberships offer the ultimate monthly shopify support and expert retainer services to grow your store month after month. Our people-first approach is at the center of how we work with our clients, to create working relationships that are focussed on your goals that maximise your DTC performance.

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Shopify retainer and ecommerce - Cambridge Satchel Case Study
Shopify Design Development Retainer for Ecommerce

Cambridge Satchel

Shopify Plus Design & Development

Shopify Development Retainer

Launch the best features with the best technology to convert more customers.

Our Shopify retainer includes access to our in-house Shopify development team. As an accredited Shopify Plus Partner, our Shopify developers are highly experienced in building & launching new onsite features for scale. We have experience developing bespoke features unique to your business alongside complex integrations with technology from Shopify apps & technical partners. Whether it's bug fixes, ongoing improvements, require information on growth, tweaks, adding subscriptions or rolling out your latest ideas, our expert Shopify developers are here to support your ecommerce growth.

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Shopify Design Retainer for Ecommerce - Candy Kittens
Shopify Design Monthly Retainer with Consultation

Candy Kittens

Shopify Retainer Suport & CRO

Shopify Design Retainer

Engage Customers With Creativity & Designs

Our specialist ecommerce agency web designers produce website and UI designs that embody the brands we work with. Our designs are always consistent with your wider guidelines and have conversions and growth at the base of their strategy. With competition online growing faster it's never been more important to deliver a memory and immersive experience on-site, it’s never been more important to stand out from your competitors. Use your Shopify retainer & Charle Membership to access our dedicated design team to improve your store.

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Charle Retainer for Shopify Growth
CRO Growth Retainer with Consultation

Billionaire Boys Club

Shopify Retainer Suport & CRO

Shopify Optimisation Retainer

Conversion Rate Optimisation

Leverage your Charle Membership for strategic CRO services keeping growth at the core of your design and development workflow. Our team will audit, research and deploy a thorough and data-led CRO roadmap to help your brand grow and hit KPI targets and metrics including conversion rate, average order value and lifetime value. We also review the traffic behaviour and source. We often will work alongside supporting agencies for specific channels such a social and PPC to ensure our updates and improvements complement your wider business strategy and give visitors the very best on-site experience. We'll establish areas of the customer journey that are causing customers to drop out using analytics data, heatmapping and customer feedback to curate a roadmap of improvement including opportunities for growth. Merchants often leverage their membership for ongoing CRO and specific projects too. We help you deliver the best experience to your customers that influences buying behaviour and maximises sales. Charle memberships exceed standard agency retainers and instead are a partnership for long-term growth and support.

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Shopify Retainer Services - RNLI Lifeboats Support
Case Study Shopify Retainer Ecommerce Agency

Technical Support & Shopify Support Services

We are here for your store, when you need us.

We understand how much of a challenge running an online e-commerce store can be, we'll be on hand via email to support you and answer your entire team's questions, issues & queries. Shopify's support teams can't help with custom theme questions. If you are looking for priority support or developers on hand, in case your store requires urgent assistance, then our service-level agreement assured add-on, called "Charle Response", will be a great match for your business. All of our members receive access to unlimited day to day advice and support from our customer success team, who provide specialist insights for growing ecommerce businesses. We also offer a wider range of plans from support only to full growth services to meet the needs and stage of your business.

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Harbour Lifestyle Ecommerce Case Study
Harbour Lifestyle Shopify Retainer Memberships with Premier Support

Growth & Strategy Retainer

Experience, Expertise & Strategies For Growth

If you are looking for a strategic partner to grow your e-commerce store, our memberships are for you. As a CRO Agency, we’ll work with you on a mission to improve conversion rates through design improvements, feature development and auditing whilst providing day-to-day support. Memberships with Charle are the ultimate package of support & long-term optimisation for your Shopify or Shopify Plus store. Whether you have on single store or multiple websites, we can support your business. We provide weekly KPI reporting, access to our task review platform and tools to help you scope out new tasks and work. Whilst we understand merchants require our support, we work tirelessly to stay focussed on key KPIs to help our merchants grow month after month.

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Charle Memberships

“Working with Charle Agency was an absolute dream, we really felt they had the time for us and the whole project was seamless start to finish”.

Alexa - Marketing Manager | Doisy & Dam

Cambridge Satchel Image
Muc-Off Bike Image
111Skin Product Image
Clean Co Lifestyle Image

Shopify experts

Let's talk ecommerce, Shopify & Shopify Plus solutions.

We are an accredited expert Shopify agency we partner with brands to design, develop, launch, support and grow Shopify & Shopify Plus stores. We are a Shopify agency, ready when you are. Talk to our team about your project.

Get in touch

Get in touch