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okendo shopify app

The Best Reviews App For Shopify and Shopify Plus - Okendo

Building a community should be priority number one for any D2C Brand, yet achieving this goal is uniquely difficult in the era of online shopping. That’s why high performance merchants have turned to Okendo to help share community shopping experiences and to allow their customers to speak directly for them with in-depth reviews and real User Generated Content. In this article, you can deep dive into some of the amazing features and benefits that Okendo has to offer!
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Who is Okendo?

Okendo builds shopper trust and excitement, showcases customer experiences and compels buying action. Through their feature innovations, they enable merchants to achieve maximum results. Superior performance combines with better pricing to enable Okendo users to achieve a bigger return on their marketing investment. The Australian founded tech company is at the bleeding edge of infrastructure innovation, which enables them to power Shopify’s biggest brands, process millions of orders and scale effortlessly. They provide the intimate support and expert knowledge you need to develop and implement high-performance customer marketing.

Building Social Proof with Okendo
With Okendo, merchants can completely customise their on-site widgets and review capture forms to be on brand and mobile optimised. Capture deep data reviews powered by Okendo attributes, showcase User Generated Content and even share customer reviews as a retargeting campaign on Facebook.

Highlight your customers’ UGC with standalone media galleries, champion your latest 5 star reviews with homepage carousels and even reward your loyal reviewers with a discount to drive a repeat purchase. Okendo’s goal is simply: Build trust, sell more.
Integration & Set Up
With a dedicated support team across global offices, Okendo makes the merchant onboarding experience a seamless one. Work with their Customer Success team to align the platform to your goals and kick start your review collection by looking back at your previous customers!

Okendo integrates with loyalty apps such as LoyaltyLion and Smile, Help Desk apps such as Gorgias and Zendesk, sales and marketing apps such as Klaviyo, Facebook & Google.

Pricing
Okendo’s pricing is transparent and affordable with a solution for all types of merchants including ecommerce beginners at $29/mo, up to completely bespoke Enterprise plans. Gone are the days of annual contracts and unclear plan inclusions. With complete transparency of features and month to month billing, enjoy the flexibility of commitment that you deserve!

Click here to learn more about Okendo
 

Features Of Reviews App For Shopify - Okendo

Okendo is a strict Shopify only tech provider, specialising in high growth scaling merchants of all sizes. Check out some of the amazing features of Okendo below. From reviews to user-generated content, Okendo has you covered.
Okendo x Klaviyo
Consolidate customer communications by sending automated review requests triggered by Okendo through email or SMS in Klaviyo. Drive performance by showcasing ratings and reviews in triggered emails such as cart abandonment and product recommendations. Unlock advanced segmentation and personalization options by syncing first-party customer data captured in Okendo to customer profiles in Klaviyo. Learn More Here
User Generated Content Generation
Bring reviews to life with visually stunning display widgets or media galleries that highlight customer generated photos & videos. Champion your social content by leveraging Okendo’s integration with Foursixty, the Instagram & social content powerhouse to sync review UGC & social UGC seamlessly.
Design & Flexibility
Okendo widgets are not only ultra-fast but also extremely flexible in widget designs. That means Okendo ensures a seamless brand experience across all touchpoints and ensures brand identity is always consistent. Leverage their range of widget templates, styling controls and advanced CSS customization options.
Review Highlights
With 80% of customers reading reviews before making a purchase, highlighting your reviews as much as possible is crucial. With opportunities to place carousels on your homepage, push traffic to a dedicated review landing page or simply run Okendo’s floating review tab on all pages. Fast growing brands know that showcasing reviews is equal to increased conversions.
Multi-Channel Marketing
Extend the value of your customer content with the seamless integrations in key marketing channels including Google and Facebook. Enjoy increased engaged traffic by allowing review metafield data to be indexed by Google and even sync your product review feed to display in Google shopping. Higher Google ranking = higher traffic.
Rewards & Incentivisation
Skyrocket review volumes by rewarding customers for their time and information. With Okendo’s tiered incentive system, the more information provided the greater the reward eligibility. This is perfect for brands prioritising UGC submission or those who want to integrate into their existing loyalty system of either LoyaltyLion or Smile.
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